Beauty Operations – Project Lead

Role: Beauty Operations Project Lead
Shift Pattern: Full Time
Contract: Fixed Term/Secondment - up to 12 months
Location: Nottingham Support Office
Recruitment Partner: Matthew Nelligan

Beauty Operations sits at the heart of Boots UK, driving all Premium Beauty and Self-Selection Cosmetics activity across our stores. We partner with some of the world's biggest beauty brands to deliver exciting in-store experiences, from new launches to full store transformations. It's a fast-paced, hands-on environment where you'll see the tangible results of your work come to life on the shop floor.

In this role, you'll report to the Beauty Operations Manager within the Commercial & Technical Services team, playing a key part in bringing brand plans to reality across our beauty estate.

What you'll be doing

You'll be managing the end-to-end coordination of beauty brand activity in stores - from planning and kit delivery through to installation and performance review. Working cross-functionally with multiple teams, you'll ensure projects land smoothly, on time, and to a high standard.

Key responsibilities

• Partner with Premium Beauty & Self-Selection Cosmetics brands to manage kit availability across multiple projects

• Coordinate the delivery and implementation of Self-Selection Cosmetics kit for store interventions and new store openings

• Plan brand locations in-store to optimise brand mix, flow, and performance

• Collaborate closely with Layout teams to define brand space across stores

• Work with Trading/Commercial teams on brand agreements and support with escalations where needed

• Liaise with Design teams to ensure brand kit is signed off in line with project timelines

• Partner with Property teams to ensure timely and accurate installation of brand kit

• Work cross-functionally with Supply, Merchandising, and Retail Operations on upcoming projects

• Track and report on kit status for interventions and new stores, highlighting risks and progress

• Identify and resolve issues with brand kit installations, producing weekly snagging reports

• Analyse sales data to assess brand performance and inform future planning

• Conduct post-project reviews to capture learnings and drive continuous improvement

• Visit stores to review project delivery and collaborate with Retail teams on upcoming activity

What you'll need to have (our must-haves)

• Ability to work at pace on numerous projects

• Effective communicator to different levels of seniority

• Ability to lead brand and project meetings

• Ability to prioritise workload and flag risks to manager, with recommendations as to how we could resolve

It would be great if you also have

• Experience of working with brands (Trading, Merchandising or Supply)

• Experience of working with external manufacturers/ installers

• Experience of sales reporting

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

We hope to hear from you soon.

Be brilliant with Boots.